Shipping policy
Free discreet shipping
Every Halden order ships free within the United States.
Plain packaging
Orders ship in a plain box with no product name or description on the outside. Your card statement shows a generic company name.
Processing and delivery times
Orders are processed within 1 to 3 business days. Delivery usually takes 5 to 10 business days after your order ships. You receive a tracking number by email as soon as your order ships.
Address issues
Please check your shipping address before you complete checkout. If you need to change it, contact us through our Contact page before your order ships.
Lost or delayed orders
If your tracking has not updated for 10 business days, contact us and we will investigate with the carrier and reship your order if it is lost.